Professional Communicator
I am a designer and writer experienced in journalism, instructional design and project management.
With 20 years of customer service experience, both face-to-face and on the phones, I love creating high quality, professional training communications to get needed information into the hands of client-facing teams so they can be even better at what they do.
From my days in journalism school to today I have designed, written and published a wide variety of creative and effective communications in print, online and in in-house learning management systems.